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ORGANIZATIONAL CHANGE AND DEVELOPMENT – HRM16203

UNIT  CONTENTS

1 Organization  Change:  Introduction  to  Organization  Change,  Nature  of  Organizational Change,  Culture  and  Change,  Characteristics  of  Organization  Culture,  Changing  the Organization Culture,  Managing  Resistance to  Change,  Systems  Theory,  Management as a System,  Systems  are  Web  or  Relationship,  Strategy  :  Implementing  change  Effectively, Leadership and  Leadership issues in  Change,  Leadership Versus Management,  Importance of  Leadership,  Approaches  to  Leadership,  Traits  Theory,  Behaviouristic  Theory,  The Managerial  Grid,  Contingency  Theories,  Hersey  and  Blanchard?s  Situational  Model,  The Path Goal Theory, Transformational Leadership, Developing Individual Leaders.

2 Organizational  Diagnosis:  Introduction  to  Organizational  Diagnosis,  The  Diagnostic Cycle,  Forms  of  Diagnostic,  Concepts  of  Systems,  Organizational  Analysis,  Phases  of Organizational  Diagnosis,  Feedback,  Diagnostic  Methods,  Questionnaires,  Interview, Workshops, Task Forces and other Methods, Task Forces and Internal Teams,  Interventions in Organizational Change, Strategic Planning Interventions, Structural Interventions, Human Process  Interventions,  Organizational  Mirror  Intervention,  Conflict  Management Interventions,  Evaluation  of  Organizational  Change  Programmes,  Evaluating  OD Interventions, Implementation and Evaluation Feedback, Measurement, Research Design.

3Models  of  Organizational  Change:  Introduction  to  Models  of  Organizational  Change, Kurt  Lewin  Model  of  Organization  Change,  Unfreezing,  Practical  steps  for  using  the Framework,  Other  Models  of  Organization  Change,  Why  change  may  fail  Cases,  A  Case Study  on  Change  Management  –  Failure  to  Change,  Organization  Change  and  Process Consultation,  Work  Redesign  Model,  Approaches to  Organizational  Change,  Management as  Agent  of  Change,  Change  Agent,  Classifying  Change  Agents,  Advantages  and Disadvantages  of  Internal  Change  Agent,  External  Change  Agent,  Advantages  and Disadvantages of External Change Agent, Internal External Change Agent.

4 Organizational Development and Performance Appraisal: Introduction to  Organization Development,  Definitions  of  Organizational  Development,  History  of  Organizational Development,  Nature  of  Organizational  Development/Features  of  Organizational Development,  When  and  Why  should  an  Organization  use  Organizational  Development? Who is an Organizational Development Professional? Organizational Development Process, Organizational  Development  Intervention,  Organizational  Development  in  NGO, Performance  Appraisal,  Pre-requisites,  Traditional  Methods  of  Performance  Appraisal, Modern  Methods  of  Performance  Appraisal,  Assessment  Centre,  Role  of  Training, Importance  of  Training,  Models  of  Training,  The  System  Model,  Methods  of  Training, Lecture, Demonstration, Computer based Training, Behavioral Methods, Case Studies, Role Plays, In-basket Technique.

5Organizational  Development:  Introduction  to  Team  Intervention  –  Team  Building Intervention  and  Group  Formation,  Process  of  Team  Building,  RAT  (Role  Analysis Technique),  Organizational  Development,  Management  by  Objectives, Congruency/Incongruence within Organizational Development, Meaning and Definition of Group,  Group  Dynamics,  History  of  Group  Dynamics  as  a  Field  of  Research,  Group Formation,  Theories  of  Group  Formation,  Group  Behavior,  Group  Member  Resources, Group  Structure,  Group  Norms,  Group  Cohesiveness,  Group  Processes,  Group  Synergy, Group Tasks,   Group Decision Making,  Group Decision Making Methods, Advantages and Disadvantages of Group Decision Making, Group Versus Team.